Terms of Service
By starting Magenting, joining us, or obtaining a service or product from us, you agree to all the terms listed. The interpretation of these guidelines is at the sole discretion of WebAndPeople, LLC.
Account
- To accept the agreement, you must be a human. No robots or aliens allowed.
- All account information on file (including your contact information) is your sole responsibility.
- You are responsible for all of the actions performed by your account and agree to ensure that your representatives abide by these Terms of Service.
Guarantees
- 99.9% uptime is guaranteed for paid services (less than 40 minutes per month). But this is not a downtime guarantee; keep it straight.
Refund Policy
- Full moneyback guarantee is provided to all unhappy customers within the first 30 days of service. If you are not 100% satisfied with your purchase, within 30 days from the purchase date, we will fully refund the cost of your order.
Backups and data loss
- You agree that it is your sole responsibility to backup all your data and keep a copy of it in a safe place. We backup all data on daily basis, but we cannot guarantee that the data you might be looking for will be on one of our servers.
Limits
- Unlimited resources are nonsense. Everything in the world has a limit, and so does Magenting.
- Every subscription provides limited set of resources clearly described in the plan.
- You agree not to exceed the limits allocated to your account.
- You agree to use your account to host only Magento installation. Please use other services to host something else.
Termination
- Any account, including paid ones, can be terminated at any time without prior notification due to one of the following reasons:
- Spam
- Fraudulent activity
- Terms of Service violation
Cancellation
- You can cancel one or all of our services at any time by submitting a cancellation request to our operation center.
Contacts
- Please submit all requests to our ticket system via support form. If the form is not working for you, please use direct email address: support@magenting.com
Changes in Terms of Service
- We reserve the right to change these terms of service as we see fit.