Plan detailsTo put it simply - it is the same as Dancing Magento, scaled with 5/2 better QoS, especially when it comes to peek usage.
The configuration suits for the most stores with low-to-medium traffic. The power of shared cluster outperforms isolated installations giving an opportunity to handle peaks nicely. The requests processing is split between several isolated environments (shown as dashed boxes):
Unlike other similar solutions there are no any additional memory allocated for control panels, mail servers and other bundled software.
Technical detailsEnvironment: shared, distributed
System backup: daily (stored for 30 days)
On-demand backup: anytime, single button click from control panel (details)
Limit on domains and domain aliases: 50
Recommended diskspace usage: below 5G
IP-address: shared, additional IP-addresses supplied as a separate package
Figures below are provided for recommendation purposes onlyExpected number of page views per day: up to 25000
Expected number of visitors in any given moment of time (peek usage): not greater than 80
Expected database size: less than 128M
Expected number of products (total number, should be multiplied by number of store views): up to 15000
Expected page load time (assuming conditions above are satisified): less than 2 seconds
Mail configurationOutgoing mail works out-of-the-box.
Incoming mail service: third-party, to create mailboxes in your domain you can use mail services of your domain registrar or any other third-party solution. Google Mail accounts for your domains can be configured as described in this article.
More Technical detailsDatacenter availability: more than 7 global peers (AS8972) (details)
Network uptime guarantee: 99.9%
Service uptime guarantee: 99.9%
PHP memory limit (memory, that single PHP process can consume): 128M by default
Other PHP variables and loaded modules: phpinfo
Binary modules, like Ioncube, ZendLoader etc. are not loaded. Binary modules can be enabled on any isolated plan.
Magento cronjob tasks: configured to run automatically for every store every 5 minutes
WebServer configurationMagento compatibility: full support + Magento specific optimizations
YSlow / WebPageTest metrics for any server-side parameters: A Grade (details)
URL rewrites: full support
Optimization: test-driven on hundreds of Spark installations regurlary before deployment, deployed during scheduled maintenance (more details)
System & security upgrades: test-driven on hundreds of Spark installations regurlary before deployment, deployed during scheduled maintenance (more details)
The plan is designed to provide the most of Magento maintenance tasks automatically, built into our panel or performed via maintenance scripts. Any hosting-related support is included and provided 24/7 via email free of charge. Non-automated Magento maintenance tasks, assistance in Magento configuration, modules installation, emergency recovery deemed as an additional service, provided in Magento Maintenance&Support package. which can be ordered separately, if required.
No any annual contract required.
Automatic renewal: every 30 days (details)
Renewal failure: handled by Support Team (details)
Grace period since failed renewal notification: 15 days
Upgrades to any other plans: transparently, by request to Support Team
Cancellation: any time, within 24 hours after submitting cancellation request to Support Team
GuaranteesFull money-back guarantee within 30 days since provisioning, no any questions asked.
QoS and uptime guarantee: for every confirmed hour of QoS violation or downtime the subscription period is extended by 1 day. Alternatively, full refund for the current month is provided for any unsatisfied customer.