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Dancing Magento

Plan details


The configuration suits for the most stores with low-to-medium traffic. The power of shared cluster outperforms isolated installations giving an opportunity to handle peaks nicely. The requests processing is split between several isolated environments (shown as dashed boxes):
Dancing Magento - plan details



Unlike other similar solutions there are no any additional memory allocated for control panels, mail servers and other bundled software.

Technical details

Environment: shared, distributed
System backup: daily (stored for 30 days)
On-demand backup: anytime, single button click from control panel (details)

Limit on domains and domain aliases: 50
Recommended diskspace usage: below 2G
IP-address: shared, additional IP-addresses supplied as a separate package

Figures below are provided for recommendation purposes only

Expected number of page views per day: up to 10000
Expected number of visitors in any given moment of time (peek usage): not greater than 60
Expected database size: less than 128M
Expected number of products (total number, should be multiplied by number of store views): up to 10000
Expected page load time (assuming conditions above are satisfied): less than 2 seconds

Mail configuration

Outgoing mail works out-of-the-box.
Incoming mail service: third-party, to create mailboxes in your domain you can use mail services of your domain registrar or any other third-party solution. Google Mail accounts for your domains can be configured as described in this article.

More Technical details

Datacenter availability: more than 7 global peers (AS8972) (details)
Network uptime guarantee: 99.9%
Service uptime guarantee: 99.9%

PHP memory limit (memory, that single PHP process can consume): 128M by default
Other PHP variables and loaded modules: phpinfo
Binary modules, like Ioncube, ZendLoader etc. are not loaded. Binary modules can be enabled on any isolated plan.
Magento cronjob tasks: configured to run automatically for every store every 5 minutes

WebServer configuration

Magento compatibility: full support + Magento specific optimizations
YSlow / WebPageTest metrics for any server-side parameters: A Grade (details)
URL rewrites: full support
Keep-Alives: enabled
Compression: enabled
Optimization: test-driven on hundreds of Spark installations regurlary before deployment, deployed during scheduled maintenance (more details)
System & security upgrades: test-driven on hundreds of Spark installations regurlary before deployment, deployed during scheduled maintenance (more details)

Demo store: dancing-demo.magenting.com


Technical Support

The plan is designed to provide the most of Magento maintenance tasks automatically, built into our panel or performed via maintenance scripts. Any hosting-related support is included and provided 24/7 via email free of charge. Non-automated Magento maintenance tasks, assistance in Magento configuration, modules installation, emergency recovery deemed as an additional service, provided in Magento Maintenance&Support package. which can be ordered separately, if required.


Billing

No any annual contract required.
Monthly subscription.
Automatic renewal: every 30 days (details)
Renewal failure: handled by Support Team (details)
Grace period since failed renewal notification: 15 days
Upgrades to any other plans: transparently, by request to Support Team

Cancellation: any time, within 24 hours after submitting cancellation request to Support Team

Guarantees

Full money-back guarantee within 30 days since provisioning, no any questions asked.
QoS  and uptime guarantee: for every confirmed hour of QoS violation or downtime the subscription period is extended by 1 day. Alternatively, full refund for the current month is provided for any unsatisfied customer.